Managing your subscription

Upgrade, manage billing, and cancel your CourtAid subscription through Stripe.

Upgrading from trial

Option 1 — Sidebar Upgrade button

1. Sign in to CourtAid

2. In the sidebar footer, click Upgrade

3. The Stripe pricing table opens — choose a monthly or annual plan and complete checkout

For plan tiers and overview pricing, see courtaid.ai/pricing. Prices at checkout are subject to change.

Option 2 — Profile menu

1. Click your name/avatar at the bottom of the sidebar

2. Click Upgrade

Option 3 — Trial ended

When your 5-day trial expires, a full-screen modal appears with the pricing table. Select a plan to restore access.

Stripe checkout is handled securely by Stripe. CourtAid does not store your card details.

Managing an existing subscription

For billing changes — update payment method, view invoices, change plan, or cancel:

1. Click your profile menu (bottom of sidebar)

2. Click Subscription

3. You'll be taken to the Stripe customer portal (opens in a new tab)

4. Sign in with the email address on your CourtAid account

From the portal you can:

• View past invoices and payment history

• Update your payment method

• Change your plan (upgrade or downgrade, depending on available options)

• Cancel your subscription

Cancellation

CourtAid subscriptions are monthly with no lock-in. When you cancel through the Stripe portal:

• You keep access until the end of your current billing period

• Your query allowance remains active until the period ends

• After cancellation, your account may revert to limited access

Exact behaviour depends on your plan — check the Stripe portal confirmation message when cancelling.

Cancelling is not the same as deleting your account. Cancelling through the Stripe portal stops future billing but keeps your account and data, with access until the end of the current period. Deleting your account cancels your subscription immediately (with no refund for the remainder of the period) and permanently removes your data — see Deleting your account.

Organisation billing

If you're on an organisation plan:

• The sidebar shows your organisation name instead of an individual upgrade button

• Use Org Settings in the profile menu to manage organisation membership (via Clerk)

• Billing for the org plan is managed by your organisation administrator through Stripe

Contact your firm's admin if you need plan changes or additional seats.

Earn bonus queries (individual plans)

Before or after upgrading, you can earn extra queries:

1. Profile menu → Earn Queries

2. Share your referral link with colleagues

3. Each successful referral earns +10 queries

Troubleshooting

Issue	What to try
Upgrade button doesn't appear	Refresh the page; confirm you're signed in
Stripe portal won't load	Use the same email as your CourtAid account
Plan not updating after payment	Wait a minute and refresh; contact support if it persists
Wrong plan shown	Open Subscription in Stripe portal to verify active subscription

For help, use Support Chat in the profile menu or visit courtaid.ai.

Related

• Plans, trials & query limits

• Create your account & free trial