Managing your subscription
Upgrade, manage billing, and cancel your CourtAid subscription through Stripe.
Upgrading from trial
Option 1 — Sidebar Upgrade button
Sign in to CourtAid
In the sidebar footer, click Upgrade
The Stripe pricing table opens — choose a monthly or annual plan and complete checkout
For plan tiers and overview pricing, see courtaid.ai/pricing. Prices at checkout are subject to change.
Option 2 — Profile menu
Click your name/avatar at the bottom of the sidebar
Click Upgrade
Option 3 — Trial ended
When your 5-day trial expires, a full-screen modal appears with the pricing table. Select a plan to restore access.
Stripe checkout is handled securely by Stripe. CourtAid does not store your card details.
Managing an existing subscription
For billing changes — update payment method, view invoices, change plan, or cancel:
Click your profile menu (bottom of sidebar)
Click Subscription
You'll be taken to the Stripe customer portal (opens in a new tab)
Sign in with the email address on your CourtAid account
From the portal you can:
View past invoices and payment history
Update your payment method
Change your plan (upgrade or downgrade, depending on available options)
Cancel your subscription
Cancellation
CourtAid subscriptions are monthly with no lock-in. When you cancel through the Stripe portal:
You keep access until the end of your current billing period
Your query allowance remains active until the period ends
After cancellation, your account may revert to limited access
Exact behaviour depends on your plan — check the Stripe portal confirmation message when cancelling.
Cancelling is not the same as deleting your account. Cancelling through the Stripe portal stops future billing but keeps your account and data, with access until the end of the current period. Deleting your account cancels your subscription immediately (with no refund for the remainder of the period) and permanently removes your data — see Deleting your account.
Organisation billing
If you're on an organisation plan:
The sidebar shows your organisation name instead of an individual upgrade button
Use Org Settings in the profile menu to manage organisation membership (via Clerk)
Billing for the org plan is managed by your organisation administrator through Stripe
Contact your firm's admin if you need plan changes or additional seats.
Earn bonus queries (individual plans)
Before or after upgrading, you can earn extra queries:
Profile menu → Earn Queries
Share your referral link with colleagues
Each successful referral earns +10 queries
Troubleshooting
Upgrade button doesn't appear
Refresh the page; confirm you're signed in
Stripe portal won't load
Use the same email as your CourtAid account
Plan not updating after payment
Wait a minute and refresh; contact support if it persists
Wrong plan shown
Open Subscription in Stripe portal to verify active subscription
For help, use Support Chat in the profile menu or visit courtaid.ai.
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