> For the complete documentation index, see [llms.txt](https://docs.courtaid.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.courtaid.ai/account-and-billing/managing-subscription.md).

# Managing your subscription

Upgrade, manage billing, and cancel your CourtAid subscription through Stripe.

## Upgrading from trial

### Option 1 — Sidebar Upgrade button

1. Sign in to CourtAid
2. In the **sidebar footer**, click **Upgrade**
3. The Stripe pricing table opens — choose a monthly or annual plan and complete checkout

For plan tiers and overview pricing, see [courtaid.ai/pricing](https://courtaid.ai/pricing/). Prices at checkout are subject to change.

### Option 2 — Profile menu

1. Click your **name/avatar** at the bottom of the sidebar
2. Click **Upgrade**

### Option 3 — Trial ended

When your 5-day trial expires, a full-screen modal appears with the pricing table. Select a plan to restore access.

{% hint style="info" %}
Stripe checkout is handled securely by Stripe. CourtAid does not store your card details.
{% endhint %}

## Managing an existing subscription

For billing changes — update payment method, view invoices, change plan, or cancel:

1. Click your **profile menu** (bottom of sidebar)
2. Click **Subscription**
3. You'll be taken to the **Stripe customer portal** (opens in a new tab)
4. Sign in with the email address on your CourtAid account

From the portal you can:

* View past invoices and payment history
* Update your payment method
* Change your plan (upgrade or downgrade, depending on available options)
* Cancel your subscription

## Cancellation

CourtAid subscriptions are **monthly with no lock-in**. When you cancel through the Stripe portal:

* You keep access until the end of your current billing period
* Your query allowance remains active until the period ends
* After cancellation, your account may revert to limited access

Exact behaviour depends on your plan — check the Stripe portal confirmation message when cancelling.

> **Cancelling is not the same as deleting your account.** Cancelling through the Stripe portal stops future billing but keeps your account and data, with access until the end of the current period. **Deleting your account** cancels your subscription *immediately* (with no refund for the remainder of the period) and permanently removes your data — see [Deleting your account](https://github.com/CourtAid/courtaid-be/tree/develop/docs/account/deleting-your-account.md).

## Organisation billing

If you're on an **organisation plan**:

* The sidebar shows your organisation name instead of an individual upgrade button
* Use **Org Settings** in the profile menu to manage organisation membership (via Clerk)
* Billing for the org plan is managed by your organisation administrator through Stripe

Contact your firm's admin if you need plan changes or additional seats.

## Earn bonus queries (individual plans)

Before or after upgrading, you can earn extra queries:

1. Profile menu → **Earn Queries**
2. Share your referral link with colleagues
3. Each successful referral earns **+10 queries**

## Troubleshooting

| Issue                           | What to try                                                          |
| ------------------------------- | -------------------------------------------------------------------- |
| Upgrade button doesn't appear   | Refresh the page; confirm you're signed in                           |
| Stripe portal won't load        | Use the same email as your CourtAid account                          |
| Plan not updating after payment | Wait a minute and refresh; contact support if it persists            |
| Wrong plan shown                | Open **Subscription** in Stripe portal to verify active subscription |

For help, use **Support Chat** in the profile menu or visit [courtaid.ai](https://courtaid.ai).

## Related

* [Plans, trials & query limits](/account-and-billing/plans-and-queries.md)
* [Create your account & free trial](/getting-started/account-and-trial.md)


---

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