> For the complete documentation index, see [llms.txt](https://docs.courtaid.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.courtaid.ai/account-and-billing/privacy-and-security.md). # Data privacy & security CourtAid is built for legal professionals who handle sensitive matter information. This page summarises how your data is handled. For the full legal terms, see the [CourtAid Privacy Policy](https://courtaid.ai/privacy-policy/). ## Where your data is stored CourtAid is hosted on **Microsoft Azure**, with infrastructure deployed in **Australia** (Australia East region). This keeps data close to our primary user base in AU, NZ, and UK. Your account is managed through **Clerk** (authentication). Billing is processed through **Stripe**. ## What data CourtAid processes | Data type | Examples | | ---------------------- | -------------------------------------------------------------------- | | **Account data** | Email, name, profile preferences | | **Research queries** | Chat messages, search terms | | **Uploaded documents** | PDFs, Word files you add to projects or comparisons | | **Generated content** | AI summaries, chronologies, tabular extractions, comparison analysis | ## Data isolation ### Between users Your account data is tied to your Clerk identity. You cannot access another user's projects, uploads, or chat history. ### Between projects Each [project](/matter-workspaces/projects.md) is a separate workspace: * Uploaded files belong to that project * Project chat history is scoped to the project * Chronologies and tabular reviews are built from that project's documents only * Saved cases in a project are not visible in other projects This per-matter separation helps you keep client work organised and isolated within your account. {% hint style="warning" %} CourtAid does not currently support **sharing a project with teammates**. Each project is private to your account. Organisation plans share a query pool but not project access. Team collaboration features are planned for the future. {% endhint %} ### Between countries CourtAid scopes research to a **country** (AU, NZ, UK). Your country selection determines which court database is searched. Uploaded documents in projects are not country-restricted, but search results follow your active country. ## Uploaded documents When you upload files to a project or comparison: * Files are stored securely as part of your account * CourtAid processes them to extract text (including OCR for scanned PDFs — see [PDF enrichment](/chat-and-documents/pdf-enrichment.md)) * Extracted text enables search, chat, tabular review, and chronology features within your account Do not upload documents you are not authorised to process. You are responsible for complying with your professional obligations and client confidentiality requirements. ## AI processing CourtAid uses AI models to generate summaries, chat responses, extractions, and comparisons. When you send a query or upload a document: * The relevant content is sent to AI services for processing * Responses are grounded in your documents and/or CourtAid's published legal database * AI output should always be verified — see [Research assistance, not legal advice](/getting-started/legal-disclaimer.md) ## Encryption & security CourtAid uses industry-standard practices for a cloud-hosted SaaS application: * **HTTPS** for all web traffic * **Authenticated access** — sign-in required for projects, uploads, and sensitive features * **Azure-hosted** application and data infrastructure ## Deleting your data You can permanently delete your account and everything you created — matters, documents, chats, comparisons, chronologies, tabular reviews and drafts — from Account Settings at any time. Your data is removed from our database, file storage and search index within 30 days; invoices and anonymous usage totals are retained for legal and accounting reasons. See [Deleting your account](https://github.com/CourtAid/courtaid-be/tree/develop/docs/account/deleting-your-account.md) for the full details. For specific commitments on retention, subprocessors, and your rights (access, deletion, etc.), refer to the [Privacy Policy](https://courtaid.ai/privacy-policy/). ## Your responsibilities * Use CourtAid in line with your firm's IT and confidentiality policies * Verify AI-generated content before relying on it professionally * Keep your account credentials secure * Choose appropriate projects to separate client matters ## Related * [Research assistance, not legal advice](/getting-started/legal-disclaimer.md) * [Projects](/matter-workspaces/projects.md) — per-matter workspaces * [Managing your subscription](/account-and-billing/managing-subscription.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.courtaid.ai/account-and-billing/privacy-and-security.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.