Data privacy & security
CourtAid is built for legal professionals who handle sensitive matter information. This page summarises how your data is handled. For the full legal terms, see the CourtAid Privacy Policy.
Where your data is stored
CourtAid is hosted on Microsoft Azure, with infrastructure deployed in Australia (Australia East region). This keeps data close to our primary user base in AU, NZ, and UK.
Your account is managed through Clerk (authentication). Billing is processed through Stripe.
What data CourtAid processes
Account data
Email, name, profile preferences
Research queries
Chat messages, search terms
Uploaded documents
PDFs, Word files you add to projects or comparisons
Generated content
AI summaries, chronologies, tabular extractions, comparison analysis
Data isolation
Between users
Your account data is tied to your Clerk identity. You cannot access another user's projects, uploads, or chat history.
Between projects
Each project is a separate workspace:
Uploaded files belong to that project
Project chat history is scoped to the project
Chronologies and tabular reviews are built from that project's documents only
Saved cases in a project are not visible in other projects
This per-matter separation helps you keep client work organised and isolated within your account.
CourtAid does not currently support sharing a project with teammates. Each project is private to your account. Organisation plans share a query pool but not project access. Team collaboration features are planned for the future.
Between countries
CourtAid scopes research to a country (AU, NZ, UK). Your country selection determines which court database is searched. Uploaded documents in projects are not country-restricted, but search results follow your active country.
Uploaded documents
When you upload files to a project or comparison:
Files are stored securely as part of your account
CourtAid processes them to extract text (including OCR for scanned PDFs — see PDF enrichment)
Extracted text enables search, chat, tabular review, and chronology features within your account
Do not upload documents you are not authorised to process. You are responsible for complying with your professional obligations and client confidentiality requirements.
AI processing
CourtAid uses AI models to generate summaries, chat responses, extractions, and comparisons. When you send a query or upload a document:
The relevant content is sent to AI services for processing
Responses are grounded in your documents and/or CourtAid's published legal database
AI output should always be verified — see Research assistance, not legal advice
Encryption & security
CourtAid uses industry-standard practices for a cloud-hosted SaaS application:
HTTPS for all web traffic
Authenticated access — sign-in required for projects, uploads, and sensitive features
Azure-hosted application and data infrastructure
Deleting your data
You can permanently delete your account and everything you created — matters, documents, chats, comparisons, chronologies, tabular reviews and drafts — from Account Settings at any time. Your data is removed from our database, file storage and search index within 30 days; invoices and anonymous usage totals are retained for legal and accounting reasons. See Deleting your account for the full details.
For specific commitments on retention, subprocessors, and your rights (access, deletion, etc.), refer to the Privacy Policy.
Your responsibilities
Use CourtAid in line with your firm's IT and confidentiality policies
Verify AI-generated content before relying on it professionally
Keep your account credentials secure
Choose appropriate projects to separate client matters
Related
Projects — per-matter workspaces
Last updated